WCS has been assisting test takers for over 15 years. Our experience gives us a vast understanding of the needs of test takers and allows us to seek improved methods of serving in the education industry.

Our current services include:

Our service providers are trained to provide the optimal, appropriate and authorized assistance with special attention to the security of the exam questions. They are able to interpret for all exam formats and languages for an efficient examination process.


Remote Proctoring

With today’s technological advances, the education/testing industry is also growing to keep up with new opportunities. Many institutions are utilizing telecommuting technologies that allow students to take high stakes exams from their homes or remote locations while protecting the security of the examination process. Our skilled service providers can assist test takers through such telecommuting technologies and efficiently provide them with authorized assistance.

The exam delivery process also includes establishing a secure location to deliver exams. WCS has experience in locating an appropriate test location and providing staff members and administrators for a secure testing experience.


Quality Assurance

Based on your needs, our worldwide Quality Assurance program provides "Secret Shoppers", local to your test site, to evaluate the center's physical condition and how well the staff is meeting the set standards and policies. This service also provides information on test security as well as the professional atmosphere conducive to providing a satisfying testing experience.

Non Native Language Services

WCS also offers direct interpretation and translation for test takers on-site at the test center. WCS translates documents and exams from a native language into different languages for print, electronic media, and audio recording.  Our dual translation process ensures that the translation from one language to another maintains the intent and meaning of the original language. Our interpreting and translation processes provide the quality control necessary to preserve the integrity and security of the questions and instructions.

Languages that we have worked in are:

	Albanian		French		Russian
	Arabic		Hmong		Spanish
	Assyrian		Italian		Tagalog
	Czech		Japanese		Turkish
	Danish		Korean		Vietnamese
	Dari		Kurdish
	Farsi		Mandarin Chinese

WCS operates an extensive global network of over 14,000 professional service providers in over 50 countries. Our highly qualified providers are professionally recruited, selected and trained to:

• Provide authorized services to test takers
• Protect the privacy of the test takers
• Assure the integrity of the examination questions
• Protect the security of the entire examination process

The WCS Network includes service providers who assist as:

• Readers
• Recorders (amanuenses/scribes)
• Oral transliterators
• Sign language interpreters
• Foreign language on-site interpreters
• Foreign language translators
• Proctors and exam administrators
• Audio and visual producers of exam questions and instructions
• Consultants for Braille usage and Braille production
• “Secret Shoppers” for quality assurance services